FAQ

If you become too frightened, try to remain calm and find the nearest actor in the room and they will escort you outside.

Guests may carry 1 clear bag, no larger than 12" x 6" x 12" or a small clutch bag or purse, no larger than 6.5" x 4.5" with or without a strap. No backpacks or large purses are allowed.

Tickets

You can show tickets via your smart phone. If you do not have a smart phone, please print tickets.

No. All tickets are the same price.

No. Each ticket allows one trip through the attraction(s).

Yes. please visit the Group Rates page for more information.

All sales are final. Questions can be directed to our customer service team: help@hauntedprison.com

On-Site/Day of

The haunted attractions are located inside the old women's prison annex, right across the street from the main portion of the Old Joliet Prison.

This varies throughout the season. During September, the wait is usually very short. As it gets closer to Halloween, specifically on a Friday or Saturday night, the wait can be long. To limit your wait time, consider our Fast Pass or Skip the Line ticket options.

Free parking is available on site. Follow the parking signs on Woodruff Road for directions.

The waiting area, midway, and portions of the attractions are outside. Please dress appropriately for the weather as we are open rain or shine!

Old Joliet Haunted Prison is ADA accessible. Though there are stairs in certain areas of the haunted house they can be easily bypassed so all guests can enjoy the show.

Yes. We have many strobe lights and fog machines throughout the entire haunted house. Do not enter if you have a medical sensitivity to strobe effects.

Yes. There is a food truck on site and a bar stand that has both alcoholic and nonalcoholic drinks available.

There are security staff on site every night. In addition all guests will be required to pass through a security checkpoint with a pass through metal detector to enter the attraction. For more information please reach out to us HERE

We work hard to ensure the safety of all of our guests. As a result, we require each person to pass through our security screening before they enter.

No. Photography and videography is strictly prohibited.

No, actors will not touch you and we ask that you not touch the actors.

Who Should Attend

No. However, due to the graphic nature, it is not recommended for small children, toddlers or babies. We have had young children go through and have a great time and adults who go through and are in tears! You're the parent- you be the judge. A good rule of thumb is: if you wouldn't bring your child to a PG-13 rated movie, it's probably not a good idea to bring them to a haunted house.

We do not recommend pregnant women to go through the haunted house. We suggest calling your OBGYN and/or Physician to discuss the situation with them.

We do not recommend people with asthma go through the haunted house. We suggest calling or emailing your Physician to discuss the situation with them since we have numerous fog machines throughout the haunted house. If your doctor thinks you’ll be fine, we definitely recommend bringing your inhaler or another device that may help you breathe better. We also don't recommend people with epilepsy, heart issues and pregnant women go through the haunted house as well. We just want everyone to have a safe time.

Miscellaneous

Yes! The Old Joliet Haunted Prison is the only Chicagoland haunted attraction actually inside a real prison.

Yes. We accept Visa, MasterCard, Discover and American Express at our on-site Box Office

Maximum group size is 10 individuals. If your group is larger than 10 please be prepared to be split into multiple groups.

We welcome costumes but do not allow full face masks/make-up or props of any kind. If you must paint your face, we ask that you remain recognizable to your identification card. You must not interact with other guests as one of our cast members. If our security team does not recognize you as a guest, you may be asked to remove your makeup.

Yes. We do not allow foul language, obscene behavior, weapons, alcohol, drugs, or any other illicit objects. We reserve the right to refuse admittance to anyone we deem under the influence or a risk to themselves or other guests.

Yes. We will be open rain or shine. Please make sure you dress appropriately. The waiting area, midway, and portions of the attractions are outside.

Please reference the local weather and dress accordingly. The waiting area, midway, and portions of the attractions are outside.

We will follow all local guidelines. If masks are currently required in your area, you will need one to enter the haunt.

We will continue to follow local guidelines to ensure the safety of our employees and guests.

Select a chat option via the chat bubble at the bottom right corner of this page For all general, non time specific inquires, email our team at help@hauntedprison.com. Our customer support team will respond shortly.

Warning! Event may be too intense for children 12 & under