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SUPPORT: Select a chat option

If you have any additional questions, please select a chat option via the chat bubble at the bottom right corner of this page. Our customer support team will respond shortly.

Group Rates

PLEASE CONTACT US: HERE


General Inquiries

For all general, non time specific inquires, email our team at help@hauntedprison.com.


Media Inquiries

EMAIL US media@thirteenthfloor.com


Sponsorship Inquiries

Interested in contributing to the fan experience at this year's event through sponsorship?
PLEASE CONTACT US: HERE


Join Our Team

FIND OUT HOW: HERE


General Inquiries

For all general, non time specific inquires, email our team at help@hauntedprison.com.

WE ARE CURRENTLY EXPERIENCING UNUSUALLY HIGH CONTACT VOLUME | We will respond to you as soon as possible. Please note that due to COVID-19, this may take 3-5 business days or more.

Warning! Event may be too intense for children 12 & under